Quality Policy Statement
The certification scheme operated by certrome is the model system which complies with the requirements of EN ISO/IEC 17021and is accredited by the conaipp Service. The quality system documented in this Quality Manual is supported by the appropriate procedures and other associated documentation.
Certome understands the importance of impartiality in carrying out its management system certification activities, manages conflict of interest and ensures the objectivity of its management system certification activities.
Our objectives are to maintain business growth and maximize client retention. This will be achieved through the dedication of the staff employed in providing clients with the highest quality level of service available.
In order to achieve our policy and objectives all staff must continue to support, operate and promote our quality system and certification scheme, suggesting improvement where these may enhance our present service and maximize client / customer retention.